SAP Knowledge Base Article - Public

2675718 - Supplier Credit Memo Information Not Visible


You try to select the Supplier ID in the Credit Memo and the Supplier details are not fetched automatically.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Payables Work Center.
  2. Go to Supplier Accounts view.
  3. Select any Supplier Account.
  4. Click on view.
  5. Go to Trade Payables tab.
  6. Go to Invoices/Payments tab.
  7. Select All Items drop down list.
  8. Search for the particular Clearing ID.
  9. Click on View All.
  10. Go to the General Tab.
  11. In the Supplier value help, select any Supplier and it doesn't fetch the Supplier details automatically.


The reason for this is these documents are migrated.


Generally for the migrated documents, the values are not automatically fetched and in the system it shows empty floorplan.


Supplier Information is Empty, Credit Memo information is Null , KBA , supplier credit memo empty , supplier details not fetching , SRD-FIN-ACP , Payables , Problem


SAP Business ByDesign 1802 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811