Symptom
Sales unit determination for sales documents in offline mode.
Environment
SAP Cloud for Customer/ Sales / Fiori/Offline
Reproducing the Issue
Pre-requisites:
You are using the application in offline mode. You have already defined the sales unit party determination in fine-tuning for the relevant sales document.
We will use Opportunity as an example.
- Go to the sales work center.
- Select the Opportunities view.
- Click the Create button (+ sign).
- Fill in all the mandatory fields.
- Save the changes.
The sales unit determined in your sales document during offline mode shows an unexpected entry.
Cause
This is the expected system behaviour.
Resolution
In offline mode the sales unit is always determined based on the logged in user’s organisation.
Keywords
Sales Unit, Offline, Opportunity, Party Determination. , KBA , LOD-CRM-OPP , Opportunity Management , AP-RC-MOB-OFL-RT , Offline Runtime , Problem