SAP Knowledge Base Article - Public

2675729 - Sales unit determination for sales documents in offline mode

Symptom

Sales unit determination for sales documents in offline mode.

Environment

SAP Cloud for Customer/ Sales / Fiori/Offline

Reproducing the Issue

Pre-requisites:

You are using the application in offline mode. You have already defined the sales unit party determination in fine-tuning for the relevant sales document.

We will use Opportunity as an example.

  1. Go to the sales work center.
  2. Select the Opportunities view.
  3. Click the Create button (+ sign).
  4. Fill in all the mandatory fields.
  5. Save the changes.

The sales unit determined in your sales document during offline mode shows an unexpected entry.

Cause

This is the expected system behaviour.

Resolution

In offline mode the sales unit is always determined based on the logged in user’s organisation.

Keywords

Sales Unit, Offline, Opportunity, Party Determination. , KBA , LOD-CRM-OPP , Opportunity Management , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer core applications all versions