Symptom
When creating an instructor, user gets the following error:
Validation Error
You must correct the following error(s) before proceeding:
The user could not be created on Webex VLS Server. Please try again later or nore the error and contact your VLS administrator.
VLS Error: The password doesnt meet site password criteria Password cannot be the URL, hostname or username
Environment
- SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Click on Learning
- Click on Instructors tab
- Click Add New
- Fill in all Required Fields
- Enter the VLS Settings, Select 'Use Existing Account'
- Click Add
- Error appears
Cause
A setting in the Webex Application is preventing the new Instructor being added.
Resolution
Contact your Webex administrator and within the Webex Application itself, get them to disable the "Users can reset passwords after _hours" setting.
Now you should be able to Add a New Instructor.
See Also
Keywords
LMS, VLS, Webex, Validation, error, password, username, URL, hostname, Users can reset passwords after _hours, Add a New Instructor, , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , Problem