Symptom
In this article we will clarify "Candidates Ownership" topic from Agency perspective
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Resolution
For the agency - there is a setting in provisioning that defines the candidate ownership:
Ownership for Requisition - Agency owns the candidates for 24 hours after the candidate is added to the requisition. After the 24 hours has lapsed, the agency will no longer own the candidate and therefore they will not be available to submit as an existing candidate.
Ownership for Duration - Agency owns the candidate for the duration mentioned in the admin center settings below.
In the example above, Candidate ownership has a value of 180 days meaning the Agency will own the candidate for 180 days.
After 180 days the Candidate is self owned. During this period, the agency will not be able to submit the candidate to any requisition. After this period of 180 days of self ownership, the agency can submit a candidate to a requisition once again.
If a candidate has already been forwarded/applied to a Requistion from either the career site or agency you will not be able to add them to the same requisition.
Keywords
agency, ownership, requisition, candidate, settings, duration, RCM, SuccessFactors, SF, referral, recruiting , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To