Symptom
ToDo for Inactive Users, ToDo with Invalid Workflow Status and ToDo without Workflow can now identified using the check tool
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Central
- Check tool
- Workflow
Resolution
ToDo for Inactive User: (ToDoWithInactiveUser)
If a workflow has been triggered with an approver who has been terminated afterwards now these workflows can be identified using check tool
Solution:
In "Manage Workflow Requests" or "Manage workflow requests with invalid approvers" tool search for the workflow. Change the terminated approver to an active user.
Reminder: You cannot find a workflow in Manage workflow requests with invalid approvers or Manage workflow request when both subject user and initiator are inactive. In such scenario, use Status to filter out these workflows in Manage Workflow Requests.
ToDo with Invalid Workflow Status (ToDoWithInvalidStatusWorkflow) and ToDo with Missing Workflow (ToDoWithMissingWorkflow)
Solution:
For above two checks, the solution is recommended in KBA 2908724 - Workflow to Support Quick Fix in Check Tool Feature
See Also
2472648 - Check Tool: How to check your SuccessFactors configuration
Keywords
ToDoWithInactiveUser, ToDoWithInvalidStatusWorkflow, ToDoWithMissingWorkflow, workflow, check tool, todos clean workflow, Quick Fix in Workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ADM , Admin Tools (EC Core only) , How To