SAP Knowledge Base Article - Public

2676253 - Check Tool: Workflow ToDo Checks - (ToDoWithInactiveUser) (ToDoWithInvalidStatusWorkflow) (ToDoWithMissingWorkflow)

Symptom

ToDo for Inactive Users, ToDo with Invalid Workflow Status and ToDo without Workflow can now identified using the check tool

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

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Environment

SAP SuccessFactors Employee Central

  • Check tool
  • Workflow

Resolution

ToDo for Inactive User: (ToDoWithInactiveUser)

If a workflow has been triggered with an approver who has been terminated afterwards now these workflows can be identified using check tool

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Solution:

In "Manage Workflow Requests" or "Manage workflow requests with invalid approvers" tool search for the workflow. Change the terminated approver to an active user.

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Reminder: You cannot find a workflow in Manage workflow requests with invalid approvers or Manage workflow request when both subject user and initiator are inactive. In such scenario, use Status to filter out these workflows in Manage Workflow Requests.

 

ToDo with Invalid Workflow Status (ToDoWithInvalidStatusWorkflow) and ToDo with Missing Workflow (ToDoWithMissingWorkflow)

Solution:

For above two checks, the solution is recommended in KBA 2908724 - Workflow to Support Quick Fix in Check Tool Feature

 

See Also

2472648 - Check Tool: How to check your SuccessFactors configuration

Keywords

ToDoWithInactiveUser, ToDoWithInvalidStatusWorkflow, ToDoWithMissingWorkflow, workflow, check tool, todos clean workflow, Quick Fix in Workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ADM , Admin Tools (EC Core only) , How To

Product

SAP SuccessFactors Employee Central all versions