SAP Knowledge Base Article - Public

2676541 - Manage Recruiting Email Templates - Recruiting Management

Symptom

This KBA provides guidance on creating, managing, and customising recruiting email templates within Recruiting.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Recruiting-related emails (including trigger emails, interview emails, and candidate emails) can be created and modified through Admin Center > Manage Recruiting Email Templates.

Create New Recruiting Email

  1. Navigate to Admin Center > Manage Recruiting Email Templates
  2. Click 'Create New Template' button
  3. Configure the email template to your desire. Valid tokens can be used in these email templates.
  4. Click "Save Changes"

Modify Recruiting Email Template

  1. Navigate to Admin Center > 'Manage Recruiting Email Templates'
  2. Select the template you wish to modify
  3. Modify the selected template
  4. Click "Save Changes"

NOTE: Only the Last Modified Date is available for email templates, as there are no audit logs tracking who created or edited each template. Similarly, audit logs are not available for Recruiting Email Triggers, so it’s not possible to determine when changes were made or by whom.

See Also

Implementation Guide - Configuring Recruiting Email Templates

Keywords

Recruiting Email Templates, Admin Center, trigger emails, interview emails, candidate emails, Manage Recruiting Email Templates, Create New Template, email template configuration, tokens, Save Changes, modify template, Last Modified Date, audit logs, Recruiting Email Triggers, template management, RCM, Recruiting  , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions