SAP Knowledge Base Article - Public

2676608 - Job Requisition in Closed Status But Not Closing - SuccessFactors Recruiting

Symptom

How does a user close an open job requisition?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

  • All values for the closed status in the picklist should defined as "99999".
  • If the status selected is not recognize as closed/holded, you will receive the below error message that will list all your configured closed/holded statuses:

" Please select one of the closed status (...) to closed this job requisition. "

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  1. Navigate to Recruiting > Select the desired job requisition
  2. To close an open job requisition, the user needs to update the status of the requisition to a "closed" status.

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  1. Click Save Changes or Close Job Requisition

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Note: If an MDF picklist is configured in the instance, it might be possible the label "OptValue" is missing from the picklist file. In order to edit this field, follow the steps described in KBA 2662475

See Also

  • KB article 2662475 - Configuring '99999' picklist value for Requisition Closed status in MDF Picklist - SuccessFactors Recruiting
  • KB article 2548296 - Configuring Job Requisition Hold Status/Closed Status When Using Legacy Picklists in Recruiting

Keywords

Successfactors, RCM, Job, Requisition, closed, open, status , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors Recruiting all versions