2676644 - Error Message: Address Selected is Not a Valid Ship-From Address

In the Purchase Order or in the Goods and Services Receipts, error message is being triggered. 

SAP Business ByDesign

1. Go to Purchase Requests and Orders work center.
2. Go to Purchase Orders view.
3. Search for ABC (ABC is the Purchase Order's ID). 
4. Click in Edit button.
5. Click in Check button. 

Error message is triggered: 

• Item 1: Address selected is not a valid Ship-From address (KBA: 2676644)

or

1. Go to Purchase Requests and Orders work center.
2. Go to Purchase Orders view.
3. Search for ABC. 
4. Click in Edit button.
5. Click in Cancel Purchase Order button.

Error messages are triggered: 

• Item 1: Address selected is not a valid Ship-From address
• Action Cancel Purchase Order failed

or

1. Go to Goods and Services Receipt work center.
2. Go to Receipts and Returns view.
3. Drop-down: Show By Documents.
4. Search for XYZ (XYZ is the Goods and Services Receipt's ID). 
5. Click in Cancel button. 
6. Click in Post button.

Error messages is triggered: 

• Address selected is not a valid Ship-From address

Possible reasons for this behavior are listed below.

Cause 1: In the Supplier Master Data, the Address is not maintained in as Ship-from Address. 

Cause 2: The Address maintained in the Purchase Order is not marked as Main Address in the Supplier's Master Data. Because of this difference the system shows the error message. 

Resolution for Cause 1: Maintain an Address in the Supplier's Master Data. 

1. Go to Supplier Base work center.
2. Go to Suppliers view.
3. Search for OPQ (OPQ is the Supplier ID). 
4. Open it. 
5. Click in View All button.
6. Navigate to Communication tab.
7. Navigate to Addresses subtab. 
8. Maintain the Address as Ship-From.
9. Click in Save button.

Resolution for Cause 2: Maintain the Ship-From Address in the Supplier's Master Data as "Main Address". 

1. Go to Supplier Base work center.
2. Go to Suppliers view.
3. Search for OPQ (OPQ is the Supplier ID). 
4. Open it. 
5. Click in View All button.
6. Navigate to Communication tab.
7. Navigate to Addresses subtab. 
8. Select the Address maintained as Ship-From in the Purchase Order.
9. Click in Save button. 

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