SAP Knowledge Base Article - Public

2676644 - Error Message:Address Selected is Not a Valid Ship-From Address

Symptom

In the Purchase order you get this error when you enter the Ship from address under Delivery tab.

Or When you click on Cancel Purchase Order button, system shows the error message.

Error:

Item 1: Address selected is not a valid Ship-From address (KBA: 2676644)
Action Cancel Purchase Order failed

Environment

SAP Business ByDesign 2411, 2502

Reproducing the Issue

  1.  Go to Purchase Requests and Orders work center
  2.  Go to Purchase Orders view
  3.  Search for respective Purchase Order
  4.  Edit it and click on Check button

or

You may get error while creating new Purchase Order after you enter the Ship from under delivery tab of Purchase Order

or

  1.  Go to Purchase Requests and Orders work center
  2.  Go to Purchase Orders view
  3.  Search for respective Purchase Order
  4.  Edit it and click on Cancel Purchase Order
  5. Error appears

Cause

In the Supplier master you have not maintained the address as Ship from address. Another reason could be that, the purchase order contains supplier or Ship-From address which is not marked as Main address. Due to the difference in supplier or Ship-From address, system shows the error message.

Resolution

  1. Go to Supplier base work center
  2. Go to Suppliers view
  3. Search for respective Supplier and open it
  4. Click on view all 
  5. Go to Communication tab
  6. Go to addresses sub tab
  7. Select the address that you maintained as Ship from in Purchase order (Main Address)
  8. Select Save

Or you need to maintain the Ship-From address which is marked as main address in supplier master data.

 

Keywords

Ship from address error,Address Selected is Not a Valid Ship-From Address , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions