SAP Knowledge Base Article - Public

2676934 - Check Tool Error: Job descriptions are consistent on different Career Worksheet UIs. CWSJobDescriptionCheckExecutor

Symptom

When running the checks for Development application in Admin Center > Check Tool, issue(s) for the check "CWSJobDescriptionCheckExecutor" are found.

Environment

SAP SuccessFactors Career Development Planning

Cause

The job descriptions are out of sync

Resolution

The configuration of job roles is dependent on whether you use Job Description Manager or Job Profile Builder. You can follow the below the steps to confirm which one you use:

Confirm if you use Job Description Manager or Job Profile Builder

  1. Log into SuccessFactors
  2. Navigate to Admin Center > Tools > Scheduled Job Manager
  3. Select the Job Monitor tab
  4. Locate the Job Type dropdown and search for JDM Old to New Sync
  5. Review whether a result appears:
    • If you do have a result in Scheduled Job Manager, you are on Job Profile Builder.
    • If you do not have a result in Scheduled Job Manager, you are on Job Description Manager.

Update the Career Worksheet Template

As a customer, you do not have access to Provisioning. Please engage a Certified Partner or Product Support to assist with this configuration.

Based on the results from above, ensure the template is configured correctly using Implementing and Managing Career Development Planning - Configuring Template to Show Job Profiles from Job Profile Builder.

Update Job Descriptions

Review the job descriptions associated with the career worksheet template from the check tool results. If the job descriptions are inconsistent, update the job descriptions manually in Job Profile Builder or Job Description Manager to keep them in sync.

See Also

Implementing and Managing Career Development Planning - Configuring Template to Show Job Profiles from Job Profile Builder

Keywords

CDP, check tool, career worksheet, CWS, Job Description, Check, Executor, success factors, sf, sfsf, checks, errors, descriptions, jobs, different, discrepancy, success factors, sf, sfsf, jpb, jdm, CDP-8666 , KBA , LOD-SF-CDP-CHK , SuccessFactors Career Development Planning Check Tool , LOD-SF-CDP-CW , Career Worksheet , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , Problem

Product

SAP SuccessFactors Success & Career Development 1808