SAP Knowledge Base Article - Preview

2677038 - Limited options available under the Actions button of each interaction

Symptom

Limited options available under the Actions button of each interaction.


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Environment

SAP Cloud for Customer / Service / Fiori

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Interactions, Reply, Forward, View Details, Copy to Ticket, Split to New Ticket, Move to Existing Ticket. , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SRP , Service Request Processing , Problem

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