SAP Knowledge Base Article - Public

2677200 - Company Org Chart is not available


Company Org Chart is not showing in the instance.


SAP SuccessFactors BizX Platform

Reproducing the Issue

  1. Access the instance;
  2. Navigate to Company Info;
  3. The Company Org Chart is not available, as it should.


It may be due to the feature not being enabled on Provisioning.


To have Company Org Chart on your instance, the following feature must be enabled on Provisioning:

Ultra Organization Chart [requires Version 10 UI or Version 11 UI framework (ULTRA)]

NOTE: To complete tasks in Provisioning, contact your Implementation Partner. If you are no longer working with an Implementation Partner, contact SAP Cloud Support.


orgChart, org chart, organizational chart, not displaying, , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem


SAP SuccessFactors HXM Core all versions