2677203 - Custom Filter Does Not Show Any Results

When trying to use a custom filter in any work center view of the system (for example, accounts and sales orders), the result list shows no records, or fewer records than expected.

• SAP Business ByDesign
• SAP Cloud for Customer

After creating a new custom query using the advanced filter, apply the query to a certain dataset.

This happens because the query is executed on top of the current dataset selected.

Taking as an example the Accounts screen, if you apply the custom query when "All Accounts" is selected, the results will be different from when you apply it on top of the dataset "My Accounts".

This is the expected system behavior.

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SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions