You are not able to edit the Non Billable Flag in the Service Order which is created as a Follow Up of a Customer Contract.
SAP Business Bydesign
Reproducing the Issue
Go to Service Orders work center.
- Navigate to the View Service Order Processing.
- Search for your service order XYZ, select it and choose the Edit button(XYZ is the id of the Service Order).
- In the service order screen choose the View All button , navigate to the tab Services and Spare Parts and select the button Add Row.
- Select a line item and under General Section, the field Non-Billable is not editable.
The Service Order is created as a follow up of a Customer Contract. Curently it is not possible to edit the Non-Billable flag in the Service Order which is created as Follow-Up of Customer Contract because when you have Contract->Service Order->Service Confirmation in system then the accounting document is Contract.
Note: This is applicable only for the line items which has Contract as reference, you can edit Non-Billable Flag for any new Item which you add to the Service Order.
This functionality is currently not available.
Non-Billable Flag; Cannot edit non billable flag in service order; edit non billable flag; , KBA , AP-SVO , Service Order Processing , Problem