SAP Knowledge Base Article - Public

2677753 - Odd Characters Appearing on Form When Using Internet Explorer

Symptom

Strange characters are appearing on forms when viewed using Internet Explorer, such as the following example:

267753_Capture.PNG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

The characters may be caused by the use of browser locale dependent Javascript in a validator within the associated panel, such as in this example:

 
calculations in custom validator.JPG

Resolution

There are two possible resolutions to this issue:

  1. Remove the Javascript associated with the validator.
  2. Change the font of the associated form to "Arial Unicode MS".

Keywords

Onboarding, Weird, Forms, SF, Success Factors, ONB, encoding , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions