Symptom
-
Ideas submitted on Customer Influence Portal cannot be opened or edited by some centain customers
- Some of the users can access to Customer Influence Portal, but unable to edit some of the ideas
Environment
Cause
Some sessions on Customer Influence Portal can only be opened for SAP customers and partners.
The users using a P-user cannot access to these certain ideas.
Resolution
Create an S-user ID (with 'display cloud data' authorization for SF related ideas) for the users who need to edit or open such ideas.
Keywords
Innovation Portal; Influence Portal; Submit ideas , KBA , PE-LSO-TM , Training Management , Problem
Product
SAP SuccessFactors HCM Core 1805