Symptom
- ABAP dump happens in SAP ECC/ERP during Crystal Reports execution on BI Platform
- Crystal Reports will continue to spin in BI Launchpad when viewed
- In OpenSQL driver trace log, you will see this error:
SAP: An error occurred while trying to contact the SAP gateway using: -aHOST -gECCAPPHOST -xsapgw00. Message: ERROR service '?' known
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Environment
- SAP BusinessObjects Business Intelligence platform 4.2 (BI)
- SAP Crystal Reports 2016
- SAP ECC/ERP
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
cr 2008 2011 2013 bi 4.0 4.1 4.2 4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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