Symptom
No button is not visible to keep the item in users learning plan.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
1.Create Item and SO
2.Add both to a catalog
3.Assign catalog to User (Assignment Profile)
4.User self-assigns Item and registers for SO
5.Remove/unregister SO
6.Prompt: Do you want to remove the associated item from the Learning Plan?
Select "Yes"
7.Item is removed from Learning Plan
Cause
If the user has enrolled into multiple offerings for that particular item in the past, then no button will not display.
Resolution
Yes/No button will appear only for first schedule offering in which the user register of any item.
If the user has enrolled into multiple offerings for that particular item in the past then no button will not display.. This is expected behaviour.
Keywords
Schedule offering , No button not visible after withdrawing from schedule offering , No button. , KBA , LOD-SF-LMS-ITE , Items , Problem
SAP Knowledge Base Article - Public