SAP Knowledge Base Article - Public

2678720 - No Report Data Available in Corporate Performance Work Center

Symptom

As a manager or system administrator, you are accessing the statistics for Sales, Financials, Purchasing and Human Resources under Corporate Performance work center, and correspondent views as above mentioned, and you notice that no report results are displayed at all.

Environment

SAP Business By Design

Reproducing the Issue

  1. Log into the system
  2. Access Corporate Performance work center
  3. Access the work center view XYZ
  4. See the graphic charts are empty and no options are available in the drill down. No data is available at all.

Cause

The related reports are unassigned from this work center view, and therefore no data can be displayed.

Resolution

  1. As system administrator, log into the system
  2. Go to Business Analytics > Design Reports
  3. Find the relevant report XYZ
  4. Click on Assign button
  5. Assign the report into the relevant work center / business role
  6. Save and go back to step 2
  7. Repeat the step 3 and click on Assignment Overview
  8. Assign the report to the relevant work center views, alternatively clicking on Reassign All, to assign it to all available work center views

The dashboards are based on the following reports:

  • Financials:
    • Earned Profit Overview for Dashboard (FINPRFU30_Q0004)
    • Order Profit Overview for Dashboards (FINPRFU30_Q0006)
  • Purchasing:
    • Total Spend per Spend Category (SRMIV_B03_Q0011)
    • Spend History Comparison (SRMIV_B03_Q0016)
  • Human Resources:
    • HR Dashboard - Headcount Development: Quarterly (HCMPAB01_Q0005)
    • HR Dashboard - Headcount Structure: Date (HCMPAU01_Q0006)
    • HR Dashboard - Employee Times : Current Year To Date (HCMTLMU01_Q0010)
  • Service:
    • Daily Average Service Request Backlog (Year) (CRMSRQHHB_Q0003)
    • Daily Average Service Request Backlog (Service Organization) (CRMSRQHHB_Q0004)
    • Daily Average Service Request Backlog (Priority) (CRMSRQHHB_Q0005)
    • Daily Average Service Request Backlog (Top-10 Serv. Cat.) (CRMSRQHHB_Q0006)

For further details, please refer to KBA 2678576.

Keywords

Corporate Performance; Report;No report data;Missing data in Corporate Performance; , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811