Symptom
When trying to change the Serial Number Profile value for a material from Mandatory on all Logistics & Production Process to any other value, system shows the below error message.
"Open Task Found for Material XYZ; Serial Profile Cannot be Changed" (XYZ means Material ID)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Product Data work center.
- Navigate to the Materials view.
- Search for the relevant material, select it and choose the Edit button.
- Select the View All button, the value in the field Serial Number Profile is Mandatory on all Logistics & Production Process.
When trying to change the profile to any other value the above mentioned error is faced.
Cause
As the error message suggests there is an open task for the material. This task could be a Production Task, Put-Away Task, Pick Task, Replenishment or Removal Task.
Resolution
It is necessary to make sure that all the tasks in which the material is used are processed completely. It can be search for the tasks in the relevant work centers. Once all the tasks are processed it will be able to change the serial number profile. Please ensure that the Production Lots in which the product is used are with status "Closed", as any other status will trigger the error message.
See Also
2784113 - Error is Thrown When Changing the Serial Number Profile
2833568 - System Displays an Error While Changing Serial Number Profile
Keywords
serial number profile error, error while changing serial number profile, not able to change serial number profile, issue with serial number profile , KBA , error while changing serial number profi , issue with serial number profile , not able to change serial number profile , serial number profile error , AP-PRD-MAT , Material , How To