Symptom
You have set up the default currency as ABC for the company X and in all your invoice documents, the currency is ABC. But when running the Invoice Volume report, system shows the amount in currency USD instead of ABC.
(ABC represents the ID of the currency, X represents the ID of the company)
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to Customer Invoicing work center.
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Go to Reports view.
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Open report Invoice Volume, the Display Currency defaults to Default Company Currency.
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Run the report, the currency displayed is USD, instead of the expected currency ABC which is default company currency of the seller company X.
To check the default company currency:
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Go to Organizational Management work center.
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Go to Org Structures view.
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Select the Company X.
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Go to Definitions tab. You can see the Default Currency is set to ABC.
Cause
Company assignment is needed for every user to be able to derive a default company currency. If this is missing, then Default Currency "USD" is used. Because the login user does not assign to any company, the Default Company Currency is then USD.
Resolution
To display the desired currency, the user has to have a valid assignment in the company's organizational structure. You need to maintained the required organizational information for the user and try it again.
Keywords
Default Company Currency; Invoice Volume; Unexpected Display Currency , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI-ANA , Analytics , Problem