SAP Knowledge Base Article - Public

2679342 - Purchase Order Approval Task Is Unassigned


One task is successfully assigned to a person but another task which you expect to be sent for same person is unassigned.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Select New Purchase Order
  3. Fill in all the mandatory details
  4. Go to Approval tab

  You will see one task is assigned and another is unassigned.


System fails to find an approver to a Purchase order due to below mentioned Business configuration setting as that person happens to be either requester or creator of the Purchase order and you chose to filter him out of approval process.

 However, this setting is not applicable if the approver is triggered from approval step that has direct approver, hence, task is successfully assign in this case.


  1. Go to Business Configuration work center
  2. Click on over view
  3. Show all activities
  4. Search for Purchase Order Approvals
  5. Click on view button
  6. Click on Purchase Order Approval Filters

If you want that the buyer responsible or creator should not receive the approval task for purchase order and purchase order items, you can select the respective check boxes.



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