Symptom
When accessing the Sub Tickets facet and trying to add a Ticket which is in Status Closed, the ticket is not findable.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Sub Tickets; Tickets; Closed; Status , KBA , LOD-CRM-SRP , Service Request Processing , How To
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