Symptom
When an Admin tries to make a change to an Employee's Job and Compensation Information Record with an effective date, they come across an Application Error with the following Fingerprint ID :
fingerprint= 880311575cc6ed66c70fe4636181187ed25d02f6
Environment
- SAP SuccessFactors HCM Core - All Versions
- Employee Central - All Versions
Reproducing the Issue
- Go to Employee's profile and select Change Job information and Compensation Info
- Select any Date and make changes to the data
- Upon saving the dialog box, you come across an Application error :
errorId=2131236b-f891-4340-a5f4-90b8cd81b6ae, fingerprint=880311575cc6ed66c70fe4636181187ed25d02f6
Cause
This is because of an Invalid Effective Date set on the relevant Country Object
Resolution
- Navigate to Manage Data -> Country and select the respective country that is tied to this user's profile
- Make sure that the Effective date of the record is in the past
- The date being selected on Change Job and Compensation Info should have a date that is on or after the Effective date of the country object
Note to SAP Product Support : Review the Internal Memo on the KBA for Splunk Logs
Keywords
SF, EC, Success factors, Employee Central, null object loaded from local variable 'country' , KBA , LOD-SF-EC-JOB , Job Information , Problem