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2679732 - Error "An internal error occurred while calling the 'processDPCommandsEX' API. (Error: ERR_WIS_30270) (Error: INF)" is displayed for a particular user when refreshing Web Intelligence document based on .unx universe with restriction

Symptom

  • When a particular user refreshes Web Intelligence document based on a specific .unx universe containing restriction, the following error is displayed: "An internal error occurred while calling the 'processDPCommandsEX' API. (Error: ERR_WIS_30270) (Error: INF)".
  •  The report works correctly when removing this user from the group of universe restrictions.
  • This issue has appeared after upgrading from SAP BusinessObjects Business Intelligence platform 4.2 SP3 to SP5.


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Environment

SAP BusinessObjects Business Intelligence platform 4.2 SP5

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

webi, access, not authorized. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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