Symptom
User receives an error similar to the below when attempting to access the Job Information History of a user.
errorId=null, timestamp=null, errorMessage=Cannot read property 'indexOf' of undefined, errorName=TypeError, server=239sc12bcf05t, versionInfo=Release%3A%20b1805.20180802073351%0A%20%20%20%20Server%3A%20239sc12bcf05t%0A%20%20%20%20Timestamp%3A%202018-08-09T07%3A08%3A56.077%2B0000
Environment
- Employee Central - People Profile 3
- Employee Central - Picklist Management
Reproducing the Issue
- Navigate to the profile of a user
- Select the Job Information History icon
- Receive the application error.
Cause
This is caused by incorrect data in the users Picklist file. A carriage return was entered in the picklist file in the middle of the label.
Resolution
- Correct the Picklist data by using Excel or Notepad++ or a similar software to remove he incorrect data.
- Re-import the effected picklists
Once the data has been corrected, you should no longer receive the error.
Keywords
error, indexOf, picklist, return, errorMessage=Cannot read property 'indexOf' of undefined , KBA , LOD-SF-EC-PP3 , People Profile (PP3) , Problem