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SAP Knowledge Base Article - PreviewSymptom
You run a report based on data source Ticket, you notice the number of tickets in a report do not match to the number of tickets in the Tickets view in Service work center.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket report, Data source CRMSRQHB, ticket, irrelevant tickets, , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem
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