Symptom
- You are using CRM WebClient UI within Enterprise Portal as an integrated BSP application (called tight integration mode)
- When you try to add a visited CRM page to portal favorites, you get the error pop-up "failure in portalhistoryiscrmentry. Type error: unable to get property 'substr' of undefined" or null reference."
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Environment
- SAP NetWeaver 7.3
- SAP enhancement package 1 for SAP NetWeaver 7.3
- SAP NetWeaver 7.4
- SAP Netweaver 7.5
- SAP NetWeaver Composition Environment 7.1
- SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1
- SAP NetWeaver Composition Environment 7.2
Product
SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1
Keywords
Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, favorites,bookmark,crm,iviews,tight integration, crm webclient,portalhistoryiscrmentry,substr , KBA , EP-PIN-AI , Application Integration , CA-WUI-EP , Portal Integration , Problem
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