SAP Knowledge Base Article - Public

2680735 - Hours Are Not Getting Refreshed Time Sheet UI.


On entering the Time Sheet hours per day, it is not refreshed correctly in the UI.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Successfactors Employee Central - Time Sheet

Reproducing the Issue

  • Navigate to Time Sheet UI.
  • Enter Duration(Clock time) for a day(say 8:30 hours).
  • The 8:30 hours are not reflected in the Total.

Time Sheet.jpg


This is due to one or more custom field(s) made as mandatory in the time sheet UI.


  • Firstly, it is not recommended to have a custom field in the Time Sheet to be made as mandatory.

  • Secondly, if you have configured it as mandatory, then the way to proceed is to fill all the required fields (including the ones hidden in the details link) and after that add the duration. The reason is that the time valuation is performed only after the required fields are entered with a value.

See Also

Implementing Employee Central Time Sheet


Time Sheet Total Valuation Refresh Hours Custom field Required , KBA , LOD-SF-EC-TMS , Time Sheet , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions