SAP Knowledge Base Article - Public

2680768 - VIEW_LINK Token When Accessed via Mobile Device

Symptom

When accessing workflow notification emails via a mobile device, what is the expected behaviour of the [[VIEW_LINK]].

Environment

Employee Central - Workflow
Employee Central - Mobile

Resolution

When you access the link through an email on a mobile device one of the following will occur:

  • If you have the mobile app downloaded and are logged into your account, you will be brought to the app via the link.
  • If you do not have the mobile app or are not logged into the app, you will be brought the instance via the web-browser on you mobile device.

Keywords

view link, [[VIEW_LINK]], view_link, workflow, app, email, mobile, link, browser , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions