SAP Knowledge Base Article - Public

2680768 - VIEW_LINK Token When Accessed via Mobile Device


When accessing workflow notification emails via a mobile device, what is the expected behaviour of the [[VIEW_LINK]].


Employee Central - Workflow
Employee Central - Mobile


When you access the link through an email on a mobile device one of the following will occur:

  • If you have the mobile app downloaded and are logged into your account, you will be brought to the app via the link.
  • If you do not have the mobile app or are not logged into the app, you will be brought the instance via the web-browser on you mobile device.


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions