Symptom
When accessing workflow notification emails via a mobile device, what is the expected behaviour of the [[VIEW_LINK]].
Environment
Employee Central - Workflow
Employee Central - Mobile
Resolution
When you access the link through an email on a mobile device one of the following will occur:
- If you have the mobile app downloaded and are logged into your account, you will be brought to the app via the link.
- If you do not have the mobile app or are not logged into the app, you will be brought the instance via the web-browser on you mobile device.
Keywords
view link, [[VIEW_LINK]], view_link, workflow, app, email, mobile, link, browser , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions