SAP Knowledge Base Article - Public

2680908 - Location pointers missing in AutoNavi Map mashup


AutoNavi map doesn't display some location pointers.


SAP Cloud For Customer/  Sales

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Select the Accounts facet.
  3. Click the Advanced filter icon.
  4. Select the China option from the Country field dropdown. 
  5. Click the Go button.

In AutoNavi map you can see that only some location pointers are displayed, but pointers of many accounts from the list are not displayed.


Only address mentioned in Chinese or traditional Chinese language will be plotted in AuoNavi maps.


This is the expected system behavior.


Autonavi, Location, Pointer, Map. , KBA , LOD-CRM-ACC , Account , AP-RC-UIF-RT , UI Framework Runtime , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions