Symptom
You have created some extension fields (KUT fields) with default value configured for the product facet on opportunities TI.
When you add a product from the Add button these default values are loaded, however when you add products from a list the default values are not loaded.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
Steps to reproduce:
For example, you have created a KUT field named ABC:
- Go to Sales Workcenter.
- Go to Opportunities View.
- Open opportunity XYZ (where XYZ is the opportunity you want to edit).
- Go to Products facet.
- Click on Add button to a product. The default value for the field ABC will be loaded.
- Now, add a product using the product list. Click on the gear icon and select add from product list. The default value for the field ABC will not be loaded.
Cause
This is a system behavior.
Resolution
Default values only works when adding individual products.
If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
SAP Knowledge Base Article - Public