Symptom
- Candidates's applications' status should not be visible by those who referred them including if/when the candidate applied.
- How to make the referrer not see the referee status on Referral Tracking?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
- Admin Center>Edit Applicant Status Configuration
- Click on the applicable Status Set
- For the status you don't want the referrer to see, click on Take Action>Edit
- Uncheck the "Visible to Referrer" checkbox next to "Employee Referral Program Settings" section:
In case you don't want the referral to see many different statuses, each status needs to be configured.
Note:
- If the current status is invisible to the referrer, it won't show a blank status on the referral tracking page, instead it will continue showing the previous visible status.
- If no previous status is visible or none of the statuses are made visible to the referrer, it will show the following default statuses accordingly:
- Not Applied
- Candidate has Applied
- It is impossible to show a blank status by leaving the Referrer Label field as blank or entering a space character in the field. It will show the above default statuses.
Keywords
Program, Referrer, visible, Tracking, Edit, Applicant, Status, Referrer, Candidate, Applied, hide , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To
Product
SAP SuccessFactors Recruiting all versions