2681666 - Shadow Instance start hangs while using SUM - Phase START_SHDI_PREPUT

Symptom

During phase START_SHDI_PREPUT or any other of the SUM instance start phases, the sapcontrol command to start the system hangs indefinitely:

SAPUp.ECO:

EXECUTING /usr/sap/<SID>/SUM/abap/exe/sapcontrol -prot NI_HTTP -host backup -nr <In.nr> -function StartWait 300 10

It does not proceed ahead from this command.

Environment

Software Update Manager 1.0/2.0

All UNIX Flavors.

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

ptyp0, sapstartsrv, ENVDUMP.LOG, KSH, tcsh, csh, bash, login shell, START_SHDI_PREPUT, hanging, hangs, hung, SUM, StartWait, startup, start , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CST-STS , Startup Service , Problem

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