SAP Knowledge Base Article - Preview

2681839 - Confirmation Message is Not Sent to C4C in Ticket Follow Up Scenario


You are working on a service Ticket in C4C and releasing time sheet in SAP ERP. However, the ERP is not sending the confirmation message to C4C. ERP Outbound IDoc type 'COD_CONFIRM_CREATEFROMDAT'/ C4C inbound message type 'FollowupDocumentFromServiceRequestCreationIn'.



SAP Cloud for Customer Integration with ERP

SAP Cloud for Customer Integration with S4H


SAP Cloud for Customer integration with SAP ERP all versions ; SAP ERP 6.0


ERP, S4H, invoicing, billing, ERP, 'COD_CONFIRM_CREATEFROMDAT', 'FollowupDocumentFromServiceRequestCreationIn' , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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