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SAP Knowledge Base Article - PreviewSymptom
When you try to implement note 2473496 the error 'Type “CL_CRM_IC_UTILITY" is unknown.' occurs
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-IC-ALT , Alerts , CRM-IC-FRW , Framework , CRM-IC-MUL , Multi-Sessioning IC , Problem
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