SAP Knowledge Base Article - Public

2681887 - Garbage Characters in text fields after large Crystal report Sorting


  • Meaningless Chinese, Cyrillic or other characters displayed in English text after Sorting
  • Multiple text columns become unreadable after sorting 


  • SAP Crystal Reports 2016

Reproducing the Issue

  1. Refresh report with large amount of records in Crystal Reports Designer
  2. Sort report records by one of the fields


  • The cause is not identified, but large amount of records and Unchecked "Can grow" for Text fields could be parts of the cause.


  • Workaround solution:

Right-click on the text fields, select Format field and in the Common tab set "Can Grow" option.


unreadable, incorrect, wrong , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


SAP Crystal Reports 2016