Symptom
First level approval task by Project Manager was not triggered for Project Purchase Request. Also the task went to the second step approver directly.
Once the user approved the task, the document was released.
Environment
SAP Business Bydesign
Reproducing the Issue
-
Go to Project Management work center.
- Go to Projects view.
- Search for the relevant project.
- Click in Edit button.
- Navigate to Products tab.
- Navigate to Project Purchase Request Approvals subtab.
- Select the respective Project Purchase Request.
Under Approvals tab, there is only one approval task completed (and not two tasks, as expected).
Cause
The other approver was set as substitute for the Project Manager when the Purchase request was created.
So, whatever Purchase Requests were created at that time, triggered the approval task for the substitution person and once the user approved it, the document got approved.
Resolution
This is the expected system behavior.
Keywords
Project Purchase Request, Approval Tasks, Project Manager, Approval By Cost Assignment, Direct Approver , KBA , AP-PRO , Project Processing , How To
SAP Knowledge Base Article - Public