Symptom
First level approval task by Project Manager was not triggered for Project Purchase Request and the task went to the second step approver directly.
Once he/she approved the task, the document was released.
Environment
SAP Business Bydesign
Reproducing the Issue
-
Goto Project Management work center
- Select the respective Project
- Select Edit
- Navigate to Products tab
- Select Project Purchase Request Approvals sub view
- Select the respective Project purchase request
- Under Approvals tab, you can see only one approval task completed
Cause
The other approver was set as substitute for the Project Manager when the Purchase request was created.So, whatever Purchase requests were created at that time, triggered the approval task for the substitution person and once he/she approves the document, the document got approved
Resolution
This is the Expected System Behavior
Keywords
Project Purchase Request, Approval Tasks, Project Manager, Approval By Cost Assignment, Direct Approvers , KBA , approval task , project purchase request , AP-PRO , Project Processing , Problem