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2681997 - You have reached maximum number of invalid password entry attempts. User is locked until ...

Symptom

 
  • Unable to login using SYSTEM user and getting the error similar to below:

    You have reached maximum number of invalid password attempts. User locked until August 15, 11:02:58 AM

  • The indexserver and nameserver trace files shows errors similar to below:

       SessionRemoteReq RemoteAuthentication.cc(00728) : Remote Authentication failed with unexpected error: ERROR [SQL-10] authentication failed at ptime/query/catalog/catalog_authmgr.cc:576 exception 1: no.71000010 (ptime/query/catalog/catalog_authmgr.cc:576) ptime::PtimeException NO exception throw location recorded. Stack generation suppressed.
         [50517]{-1}[-1/-1] 2018-08-14 19:11:38.721125 e SessionRemoteReq RemoteAuthentication.cc(00728) : Remote Authentication failed with unexpected error: ERROR [SQL-10] authentication failed at ptime/query/catalog/catalog_authmgr.cc:576 exception 1: no.71000010 (ptime/query/catalog/catalog_authmgr.cc:576) ptime::PtimeException NO exception throw location recorded. Stack generation suppressed

         [115476]{-1}[-1/-1] 2016-01-07 15:18:50.795107 d Authentication Connection.cc(02945) : exception during authentication: ERROR [SQL-10] authentication failed at ptime/query/catalog/catalog_authmgr.cc:440 exception 1: no.71000010 (ptime/query/catalog/catalog_authmgr.cc:440) ptime::PtimeException

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Environment

SAP HANA, platform edition

Product

SAP ERP 6.0

Keywords

invalid password attempts, user locked, authentication failed,  ERROR [SQL-10] , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB , SAP HANA Database , Problem

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