SAP Knowledge Base Article - Preview

2682042 - Unable to Change the Product on Ticket on Fiori After Saving it

Symptom

When you try to change the product by deleting the Serial ID on Fiori, the product field remains grayed out.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Product; Grayed out; Serial ID; Ticket; Fiori; Delete; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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