Symptom
- Runtime failure running bundles with destination via FTP
- In Job Status there is an error message "FTP unable to connect Error occurred sending FTP data"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
-
Go to Report Distributor
- Create a bundle
- Set destination to FTP
- Go to FTP Configuration and configure your FTP
- Run the bundle and see the error message in Job Status
Cause
The Directory set in Admin > FTP Configuration does not exist and the username may not have permission to create a new folder in the FTP.
The path is case sensitive, so you need to type the exact name of the folder e.g. if the path is "/index/Folder" but you put "/index/folder", the bundle will fail
Resolution
Review the folder name in your FTP and set the exact path (case sensitive) under Directory in FTP Configuration page.
Keywords
FTP unable to connect Error occurred sending FTP data Report Distributor path directory folder FTPConnectionUtils ChangeToTargetDirectory fail on FtpConnection CreateDirectory , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Problem