SAP Knowledge Base Article - Preview

2682601 - Contact CIC to request to raise the priority of an existing ticket to Very High

Symptom

It is unclear in which circumstances an incident meets the criteria for "Very High" priority


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Environment

  • SAP One Support Launchpad
  • Cloud Support Platform

Target audience:

  • SAP Customers
  • SAP Partners

Keywords

Priority, Raise priority, Very High, VH, Justified, Unjustified, Production down, Go live, Go and No-Go decision , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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