SAP Knowledge Base Article - Preview

2682670 - User is not unique - Multiple users found with identifier


There is a need to set an initial password for a newly imported user and Identity Authentication, and Administrator gets the following message:

"Warning - Internal error; contact system administrator"

In the Troubleshooting log, a similar error is shown:

#N/A#N/A#N/A#Password policy module failed to read user. User is not unique: [Multiple users found with identifier: P0001423 -> [P000184, P000985]]



Identity Authentication


Identity Authentication 1.0


Import, user, unique, identifier, loginName, IDS, IAS, admin, administrator, user ID, password, set, initial, password policy, multiple user, read user , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.