SAP Knowledge Base Article - Public

2682815 - Career Development Planning Isn't Available via Admin Center in SuccessFactors

Symptom

There is no option for SuccessFactors CDP in the Admin Center drop-down during navigation

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Log into the instance
  2. Access the Admin Center
  3. Try to choose Development from the module drop down

Cause

There are two possible causes:

  • The current user logged in does not have the apropriate RBP permissions enabled to see the Development module
  • The client currently has CDP lite, which is use via PM forms only, and the full CDP module has not been enabled for the customer

2018-08-16_8-35-30_CDP_Lite.png

Resolution

If the full version of CDP has been purchased and enabled, set the correct permissions for the specific user via Role-Based Permissions

OR

1. Contact SAP SuccessFactors Sales to purchase the full version of Career Development Planning
2. Then reach out to your Implementation Partner to have it enabled and the correct permissions for the specific user set

See Also

Keywords

SF, success factors, CDP, lite, full, PMGM, PM, SCM, RBP, role-based permissions, dropdown , KBA , LOD-SF-CDP , Career Development Planning , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Succession & Development all versions