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2682913 - SAP Cloud Connector - Tunnel connection is broken - Connection reset by peer


SAP Cloud Connector raises following network connection issue:

"Tunnel connection to subaccount is broken and cannot be used"

Following error can be seen in ljs_trace file:

" #Unexpected problem during tunnel processing in channel [id: xxxxxxxx, L:/xxxxx - R:xxxx]; Reason: Connection reset by peer|"



  • SAP BTP Cloud Platform;
  • SAP Cloud Connector release independent.


SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform


 Cloud Connector, Connection timed out, Tunnel connection, subaccount, broken, TCP, keepailve, IDLE, network issue, firewall, cannot be used, tunnel, processing in channel, TLS-termination, TLS, SSL inspector, SSL
, KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NET , Network Infrastructure , Problem

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