SAP Knowledge Base Article - Preview

2682989 - Collaboration Window is Not Launching Automatically When Clicking Call Company

Symptom

You want to use the Collaboration Window to perform calls to customers, but when you click on the Call Company button of the Accounts view, instead of launching the Collaboration window, the system is launching a Skype call.


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Environment

  • SAP Business ByDesign.

Product

SAP Business ByDesign all versions

Keywords

Collaboration window, office and desktop integration, telephony integration, call company, account management , KBA , collaboration window , office and desktop integration , telephony integration , account management , call company , SRD-CC-OIN-PAD , Action Pad , Problem

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