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SAP Knowledge Base Article - PreviewSymptom
You want to use the Collaboration Window to perform calls to customers, but when you click on the Call Company button of the Accounts view, instead of launching the Collaboration window, the system is launching a Skype call.
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Environment
- SAP Business ByDesign.
Product
SAP Business ByDesign all versions
Keywords
Collaboration window, office and desktop integration, telephony integration, call company, account management , KBA , collaboration window , office and desktop integration , telephony integration , account management , call company , SRD-CC-OIN-PAD , Action Pad , Problem
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