Symptom
Navigate to CM Services > Related Links menu > Synchronize Service > Click 'Next' on your Development Configuration and get error:
500 Internal Server Error is returned for HTTP request
[http://<host>:<port>/webdynpro/resources/sap.com/tc~di~cts~config~webui/Synchronize]:
component [forwardServlet],
web module [webdynpro/resources/sap.com/tc~di~cts~config~webui],
application [sap.com/tc~di~cts~config~webui],
DC name [sap.com/tc~di~cts~config~webui],
CSN component[BC-CTS-CMS],
problem categorization [],
internal categorization [-44371835].
[EXCEPTION]
java.lang.NullPointerException: while trying to invoke the method
java.lang.Object.hashCode() of a null object loaded from local
variable 'key'
*note that if the error is the following:
[EXCEPTION]
java.lang.StringIndexOutOfBoundsException: String index out of range
go to the following note instead 1756706 - StringIndexOutOfBoundsException in CM Services
Read more...
Environment
SAP NetWeaver 7.3
SAP enhancement package 1 for SAP NetWeaver 7.3
SAP NetWeaver 7.4
SAP NetWeaver 7.5
Product
Keywords
NWDI, CTS+, MII, CM Services, blank page, save , KBA , BC-CTS-CMS , Change Management Service , BC-CTS-DI , Development Infrastructure (NetWeaver Java) , Problem
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