2683019 - Closed connection error message when attaching document in learning event editor

When a particular admin attempts to attach a document during the learning event editor for a particular user, the following error is received:

Could not roll back JDBC transaction; nested exception is java.sql.SQLRecoverableException: Closed Connection
org.springframework.transaction.TransactionSystemException: Could not roll back JDBC transaction; nested exception is java.sql.SQLRecoverableException: Closed Connection

SAP SuccessFactors Learning Management System (LMS)

SAP SuccessFactors SF Learning LMS learning event editor attachment attach doc java stack error ticket , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CUR , Curricula , Problem