Symptom
Payment Information validation is not performed during the new hire transaction; instead the validation is performed during the workflow approval.
Environment
SAP SuccessFactors Employee Central - Payment Information
Cause
This is due to the system executes the validations only during the Save action, and submitting a workflow does not yet save the data to the database. The actual save and therefore the validation occurs when the user tries to approve the workflow.
This approach is consistent across all transactions involving workflows, where generic validations are triggered only at the point of approval.
Resolution
Product Management has already recognized this as an area for improvement. Based on customer feedback and votes, an enhancement request (ECT‑92173) is currently open to address this behavior. While no timeline has been confirmed yet, this demonstrates that the requirement is actively being considered.
To stay updated, we recommend reaching out to your Customer Success Manager (CSM), who can liaise with the Product Team and help you track the progress of this enhancement.
Keywords
ECT-92173, ECT-95727, ECT-98493, Sorry, you should provide the main payment method, the pay type of payment method Bank Transfer should not be empty. , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Product Enhancement
SAP Knowledge Base Article - Public