SAP Knowledge Base Article - Public

2683350 - Sections on a Performance Form are Appearing Blank on the SuccessFactors Mobile App

Symptom

Sections on a Performance Form are Appearing Blank on the SuccessFactors Mobile App.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Mobile

Cause

The Section is appearing as blank because the section has no section name defined in Manage Templates.

Resolution

  1. Go to Admin Centre > Manage Templates
  2. Select the affected template
  3. Define a Section name
  4. Relaunch the form.

The section name will be visible on the Mobile Performance Form

Keywords

Mobile, Form, PM Form, Performance Form, Review, PMGM, 360, section, Empty, Blank, Manage Templates, Configured, Defined , KBA , LOD-SF-PM-MOB , Mobile Interface , Problem

Product

SAP SuccessFactors Performance & Goals all versions