SAP Knowledge Base Article - Public

2683483 - Applying Via LinkedIn - 500 Internal Server Error

Symptom

Candidates are experiencing an HTTP 500 Internal Server Error when applying to jobs via LinkedIn, as it is redirecting to the incorrect career domain: https://performancemanager5.successfactors.eu

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to LinkedIn Page

  2. Click on See jobs

  3. Click on any job -> Click on apply: Error appears

Cause

When Successfactors-Recruiting started hosting the external career portal on "career" domain, instead of the "performancemanager" domain, there used to be a URL redirection service

Example:

Resolution

Please contact LinkedIn to update the URL with the correct data center (domain name), for example, career5 instead of performancemanager5

Keywords

LinkedIn, Apply via LinkedIn, HTTP 500 Internal Server Error, career, performancemanager, domain , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions